Refund & Exchange policy
Effective Date: 25th February, 2026
At Look At Me, all sales are final.
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We do not offer refunds under any circumstances, including but not limited to change of mind, preference issues, delayed delivery, or dissatisfaction with the product after purchase.
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NO REFUNDS
Once an order is placed and confirmed, it cannot be refunded. We do not process refunds for any reason whatsoever.
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EXCHANGES
Only size exchanges are permitted, subject to our exchange eligibility criteria:
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If a refund is approved under exceptional circumstances at our sole discretion (such as when a size exchange cannot be fulfilled), the amount will not be credited back to the original payment method. Instead, a coupon code equivalent to the purchase value will be issued to your registered email address.
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The coupon code can be applied during checkout on your next purchase and will be subject to its applicable terms and validity 30 days.
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Customers are advised to carefully review product details, sizing charts, and descriptions before placing an order.
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FINAL SALE
All products purchased from our website are considered final sale items. By completing a purchase, you acknowledge and agree that the order is not eligible for refund or exchange.
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DAMAGED OR DEFECTIVE PRODUCTS
In the rare event that a product is received in a damaged or defective condition, customers must contact our support team within the stipulated timeframe mentioned in our FAQs. Resolution, if any, will be at the sole discretion of the Company and does not constitute a refund or exchange policy.
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CUSTOMER ACKNOWLEDGEMENT
By placing an order on our website, you confirm that you have read, understood, and agreed to this Refund & Exchange Policy in full. If you do not agree with this policy, we request that you refrain from making a purchase.